Course Director: Sri K. Ravinder Reddy, AD
Course Coordinator: Sri G.Gururaghavendra,DSP
Syllabus
Introduction & System of Functional Verticals
Role and Importance of Reception FVOs
Soft Skills
(Problem Solving Skills)
Reception Functional Vertical Officers
Gender Sensitization
Soft Skills
(Conflict Resolution)
SOP for Reception Functional Vertical Officers
Role clarity
Qualities and Abilities
Duties and Responsibilities
Technologies & Applications
CCTNS (PMS)